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Road Trip Blog (for live reporting from the road).
Trip departure was June 4, 2007.
Return to Eugene was October 20, 2007.
Total Length of Trip was: 139 days (4 months + 19 days).

2005 - Tipping Out Brewers

Sent: Friday, December 16, 2005 3:23 PM
Subject: Re: Tipping Out

For Tim O'Leary:

Normally, the only staff members that are tipped are those that are paid hourly. That includes wait staff. At our three Steelhead Brewing Co. locations (Eugene, Burlingame, and Irvine,) wait staff tip out the cooks, expediters, and bussers, but not the brewers. Head Brewers are salary employees and would not qualify for tips. Assistant Brewers and Keg Washers are paid hourly, but are not tipped out.

I have never heard of brewers being tipped out by wait staff, and I wouldn't recommend it. Hourly assistant brewers and keg washers do not deal with the public directly in any way, and their performance is not directly related to the customer's experience while the customer is onsite.

Of course, the assistant brewer and keg washer's performance is experienced indirectly by the customer, via the beer the customer drinks, but the customer didn't experience a real-time service by an assistant brewer or keg washer. In fact, the assistant brewer and/or keg washer could do their jobs in the middle of the night, and the customer's experience while onsite would remain the same. This is not true for wait staff, cooks, expediters, and bussers, who must be present at the same time as the customer in order to perform their services.. I'm curious how other brewpub brewers see this issue.

Cheers, Teri

 


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